Refund & Returns Policy
Return Policy
Effective Date: September 22nd, 2025
Thank you for shopping with Scripts Christian Apparel and Ella Love Jewelry. We strive to provide quality products and a great customer experience. Please read our return policy carefully.
- Return Window
Returns are accepted within 14 days of delivery for eligible items.
- Eligible Items
– Must be unused, unworn, and in original condition.
– Must include all original packaging and tags.
– Proof of purchase is required.
- Non-Returnable Items
– Custom or personalized items
– Earrings (due to hygiene)
– Sale or clearance items
– Gift cards
- Return Process
– Contact us via email to initiate a return.
– Ship the item(s) back to the address provided in our reply.
– Customers are responsible for return shipping unless the return is due to our error.
- Refunds
– Approved returns will be refunded to the original payment method within 7-10 business days of receipt.
– Shipping charges are non-refundable.
- Exchanges
Exchanges are allowed for sizing issues or product defects, subject to inventory availability.
- Damaged or Incorrect Items
Please contact us within 3 days of receiving your order if there is an issue.
- Contact Us
Email: [email protected]
Email: [email protected]
