FAQs

Welcome to the Scripts ApparelxElla Love Jewelry Help Center. We're here to assist you with your shopping experience. Below you'll find answers to common questions.

Order Questions

How can I check the status of my order?

Once your order ships, you will receive an email with tracking information. You can also contact us at info@scripts-apparel.com for updates.

Can I modify or cancel my order?

No, once an order is placed, it cannot be modified. Please double-check your order before completing your purchase.

Shipping Questions

What shipping carriers do you use?

We ship via USPS, UPS, and FedEx. Carrier availability is shown at checkout.

Do you ship internationally?

Notat this time, but we’re praying and planning to expand internationallyin the near future!💛

Returns & Exchanges

What is your return policy?

Items may be returned within 14 days of delivery if unused and in original condition. Please see our Return Policy fordetails.

How do I start a return?

Contact us atinfo@scripts-apparel.com with your order number and reason for return.

Product Information

Are your jewelry pieces waterproof?

Some of our pieces are fully waterproof, while others are water-resistant. Please refer to each product description for specific care instructions and material details.

Are your bracelets stretch?

Yes, our bracelets are made with high-quality stretch cord for easy everyday wear. Like all stretch jewelry, over time and depending on care, the cord may weaken or break.

How do I care for my jewelry?

Store pieces in a dry place, away from direct sunlight. Clean gently with a soft cloth.

How do I find my correct bracelet size?

Please refer to our Size Guide linked on the product pages. For stretch bracelets, measure your wrist snugly and add0.25" to 0.5" for comfort.

Do your rings run true to size?

Yes, our stretch rings are designed to fit true to size, but if you're between sizes, we recommend sizing up forcomfort.

Payments

What payment methods do you accept?

We accept major credit cards, PayPal,andApple Pay.

Still Need Assistance?

Contact

If you need further help, feel free to reach out:

Inquiries: info@scripts-apparel.com