Refund policy

Thank you for shopping with Scripts Christian Apparel and Ella Love Jewelry. We strive to provide quality products and a great customer experience. Please read our return policy carefully.

 

Return Window

Returns are accepted within 14 days of delivery for eligible items.

 

Eligible Items

– Must be unused, unworn, and in original condition.

– Must include all original packaging and tags.

– Proof of purchase is required.

 

Non-Returnable Items

– Custom or personalized items

– Earrings (due to hygiene)

– Sale or clearance items

– Gift cards

 

Return Process

– Contact us via email to initiate a return.

– Ship the item(s) back to the address provided in our reply.

– Customers are responsible for return shipping unless the return is due to our error.

 

Refunds

– Approved returns will be refunded to the original payment method within 7-10 business days of receipt.

– Shipping charges are non-refundable.

 

Exchanges

Exchanges are allowed for sizing issues or product defects, subject to inventory availability.

 

Damaged or Incorrect Items

Please contact us within 3 days of receiving your order if there is an issue.

 

Contact Us

Email: info@scripts-apparel.com

Email: returns@scripts-apparel.com